Here at TCS we have worked hard with our Partners to establish different levels of support to meet your business requirements. We are able to offer the following:
We have standardised a number of these packages from our experience in the industry and can offer either from ten, twenty or thirty hours.
This package is similar to the hour retainer and is based on our daily rate.
We are able to offer to contracted clients an hourly rate for additional support.
Some contracts can be calculated based on historical support figures, review of current infrastructure and roadmap of future planning. We are therefore then able to offer a flat fee for IT Support.
This package allows TCS to provide additional resources to you for projects of any size. We can also supply a Project Manager to manage the project to budget and timeframe.